Shipping Policy

Fast, reliable shipping to your door

Last Updated: December 2025

Shipping Information

We ship orders from our facility in Jacksonville, Florida. All orders are processed and shipped within 1-2 business days (excluding weekends and holidays).

Shipping Locations

  • Continental US: We ship to all 48 contiguous states
  • Alaska & Hawaii: Additional shipping fees apply
  • International: Contact us at contact@suppliedvibes.com for rates
  • PO Boxes: Accepted for USPS shipments only

Shipping Rates & Delivery Times

Shipping Method Cost Delivery Time
Standard Shipping FREE 5-7 business days
Expedited Shipping $12.99 3-4 business days
Express Shipping $24.99 1-2 business days
Processing Time:

Orders placed before 12pm EST are typically processed the same day. Orders after 12pm EST are processed the next business day.

Order Tracking

Tracking Information

  • You'll receive a shipping confirmation email with tracking number once your order ships
  • Track your package through USPS, FedEx, or UPS depending on carrier
  • Tracking updates may take 24 hours to appear in the carrier's system
  • Check your spam folder if you don't receive tracking within 48 hours
Track Your Order:

Log into your account at suppliedvibes.com to view real-time tracking for all your orders.

Delivery & Issues

Common Issues

  • Lost Packages: Contact us if tracking shows delivered but you didn't receive it
  • Damaged Packages: Report damage within 7 days with photos
  • Wrong Address: We can't change the address once shipped. Verify before checkout
  • Delivery Delays: Weather or carrier issues may cause delays beyond our control
Important:

Once marked as delivered by the carrier, we are not responsible for lost or stolen packages. We recommend requiring a signature or using a secure delivery location.

Holiday Shipping

During peak holiday seasons (November-December), please allow additional processing and delivery time. Order early to ensure timely delivery.

International Orders

We offer limited international shipping. For international orders:

  • Contact us at contact@suppliedvibes.com for shipping quote
  • Delivery times vary by destination (typically 10-21 business days)
  • Customs fees and import duties are the customer's responsibility
  • International orders may be subject to customs delays